Contact Us

Have questions, want to plan your visit, or need help choosing the right package? We’re here to help. The easiest way to reach us is via WhatsApp or Instagram - our team will respond promptly to answer your questions and make sure you have everything you need before you arrive.

Opening Hours

Monday - Friday

7:30 am - 17:00pm

Saturday

7:30am - 12:30pm

Sunday

Closed

Message Us

Email

hola@cenotekaax.com

Instagram

@cenotekaax

Instagram

@cenotekaax

Find Us

Cenote Ka’ax is located just outside Akumal, in the peaceful Mayan jungle between Playa del Carmen and Tulum. The easiest way to find us is to search “Cenote Ka’ax” on Google Maps - we’re located down Road Three (Calle Tres).

For security and to preserve the tranquility of the property, we provide access by gate code only. Once you book or confirm your visit, send us a quick WhatsApp message, and we’ll share the code along with detailed arrival instructions.